9+ Unit Properties and Portfolio Landlords

Step 0: OPTIONAL

If you are unsure which Package is right for you, complete a Services Checklist and we will advise you accordingly. 

Step 1: 

Complete the Management Agreement that corresponds to the Package you would like to go with. Just request a link! 

Step 2:  

After you complete a Management Agreement, we will send you your Onboarding Worksheet to complete, to gather basic information about the property and your preferences. The Onboarding Worksheet also contains a short to-do list for new clients.  

If there currently is no vacancy, then Onboarding is complete!

If there currently is a vacancy, continue with the following steps:

Step 3:

We will attach a lockbox to your property. Leave the entrance keys for the vacant unit in the lockbox, and leave all additional keys for the property in the vacant unit. Please label all keys. Inform us the unit is rent-ready and we will come take marketing photos and edit them.

NOTE: If we see the unit is not rent-ready per our standards we will inform you the unit is not rent-ready and then you can choose to either continue to Step 4 or do further work to get your unit rent ready.

OPTIONAL SERVICE: If you would like guidance on what items to address to get your unit rent-ready, we offer a video walk-through service. We identify and provide recommendations on all items that should be addressed to get your unit rent-ready. The cost is $0.35/sqft. Contact us to purchase this service or to see an example video from another property.

Step 4:

Management services begin for the vacant unit! We will do a market analysis and advise you on a pricing strategy based on the condition and amenities of your unit. Our pricing strategy is the strategy we believe will get your unit leased within 30 days and attract trustworthy tenants. You can choose to go with our recommended pricing strategy or choose your own. We then create online listings, and start showing your property to renters.

Step 5:

Renters apply. You can choose for us to analyze applications, contact references, and approve/decline applicants ourselves (recommended) or you can choose to analyze applications, contact references, and approve/decline applicants yourself. 

Step 6:

We inform an approved applicant they have been approved and send them the lease to sign electronically. If the approved applicant signs the lease and submits move-in funds, we then countersign the lease and forward the funds to you, less our leasing fee (half-month’s rent). We continue showing the unit to renters, accept applications, and approve/decline applicants until a lease is signed and move-funds are paid.

Step 7:

Depending on your service package, we do a move-in inspection, transfer keys to the new tenant, and continue managing the property. The leasing fee will be credited toward future management fees for the Freedom Package. 

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Frequently Asked Questions